Autumn... again..... and time to 'fall back' with our clocks.

This fellow joined the family last year. Seems to be holding up pretty well considering his 'adoption fee' was only somewhere around $5!!! ...and he sits on the front porch - the windy side of the house.

I had to move him this morning though. Last night the wind came in from the west with a big PUSH and knocked him over on his bench, along with the two chairs that managed to stay put pretty much all year until now. I don't think you can see him from the road anymore but he should stay safely upright.

Life moves forward. As usual, life is full of contradictions. I spent a day with my mom this week while Nat & her hubby did yard work for me (her mom) at my house. It was the best day for yard work (no rain for a change) and mom had a doctor appointment as well as multiple errands...

More of those contradictions:

• Social security payments will not increase because the cost of living this year did not increase...
• But... my auto insurance premium increased, even though i'm at the top of their 'insurance rating' system and after comparison with other 'bargains' found my company is still the best bargain.
• Pay on line didn't work because insurance company doesn't accept the one credit card company...
• ...and the other card company refused to pay that insurance company!???!
• After 45 minutes of automatic phone instructions a girl in India told me she would instantly 'take the block off' that payment so i could pay online. (She said they sometimes block payment for no apparent reason?????) ...and tell me again why is Michigan unemployment above 10%?
• I talked with agency in Michigan and they posted my payment... while i wrote a check and mailed it directly to them!
• On a whim i checked 'current activity' on the 'good' credit card the insurance company doesn't accept and found a payment to a company i never heard of for $16.95! Girl i finally talked with sounded American... but not from Michigan..... and told me it's better to try directly with the disputed company first. Meanwhile she formally accepted the charge as disputed...
• ...while the girl at the company... (Indian? or British???)... would not tell me what the charge was for (to protect the customer's privacy)... only that it was for a 'membership' for which i would be charged monthly (!!!) ...and i thought I was the customer!???
• She then told me she would immediately remove that and all future charges.
• FYI: here is the disputed info - 10/25/09 PRO*VAC PASSPORT MONTH 877-349-4840 MN 100546863 1 $16.95 Services (Notice the State is a phone number?) I suggest you read your charges each month... how many times do these thieves get away with it?

We shall see. God bless America!!! We need all the help we can get!

Dealing With Vendors & Manufacturers...

...is never easy, but let me tell you: I am convinced that one gets LESS attention as a female, even lesser that that as a female over age 65!!!

i own a Hewlett Packard laptop computer with 17" screen; paid $999 for it in August 2007. Bought a few other items, including an extended warranty on the laptop. The vendor was Best Buy. You've heard of that company before, haven't you? Same with Hewlett Packard.

These are both respectable companies, right? HAH!!!

Today i still do not have a reliable laptop computer! It is sitting in somebody's workshop somewhere (maybe in the United States, but with all the outsourcing going on, who knows?) That piece of garbage has literally been in the shop more than in my house since i bought it.

From day one i've had problems with it. Mostly it would lock up and i couldn't get anywhere with it. Had to push the button to turn it off.

Here's the litany of problems:

1. Two 'fried' hard drives were replaced.
2. Frequent lock-ups when i had several applications open at the same time. When i took it to BestBuy they told me there was nothing wrong with it & sent me home with my problems.
3. Vibrations & loud noises led me to believe i had a fan problem. Took it in & they replaced the fan.
4. Two weeks ago it would not recognize my wireless connection. i knew it was the laptop because two other computers in the house had no problems whatsoever getting online through my wireless connection. After a couple of rebooting experiences, i could not even turn the thing ON!!!
5. Lemon policy does not apply because my second problem was not, in Best Buy's opinion, a problem.

Yesterday i wasted a good share of my day trying to reason with the unreasonable. Talked with BestBuy customer relations (hahahaha) for a half hour to learn number 5 above.

Then i talked with a HewlettPackard representative who informed me that they would have replaced it for me if i'd complained to them during the first year... since that's how long the company warranty applies. Again hahahahaha! i don't believe him.

Then he told me there have been a small number of that model computers with the same problems. For that reason they have a 'special warranty' lasting until the end of July 2009. He will send me a pre-addressed box & if i can get the computer back from BB & send it to HP, they will replace my computer with a new motherboard... which he said is the problem.

Get it back from HP? hahahahahahahaha! Impossible!!! It's 'in the shop' & i can't have it back until it's fixed.

What did i learn?

1. Do NOT buy Hewlett Packard products.
2. Do NOT shop at BestBuy.
3. The 'Geek Squad' doesn't even know the difference between a product number and a model number!

Today i phoned a local hospital laboratory where i had my last mammogram. I am personally responsible for a couple hundred dollars out of MY pocket because Medicare will not pay for it. Even though i know it's a matter of negligence on the part of somebody in an office... incorrectly inputting a meaningful code, it is MY responsibility to negotiate directly with Medicare! I choose to wait until after the Independence Day holiday to argue with them!

I didn't even choose Medicare as my primary insurer. It automatically became my primary insurer when i turned age 65. Thanks to federal government. hahahahahahahaha....... Hey you guys with the white coats.... come & get me! I'm ready!!!!

i DID it... i DID it!!! ooooo!oooooo!OOOOOOO!!! happy dance!

...i just today purchased a really really inexpensive very cute little laptop!!! Well, i ordered it so i don't have it yet... but will probably have it before my HP laptop is back from the shop!

Yeah yeah yeah...... i did it because i want to. Been thinking about another 'puter since the 'old' HP first went to the shop! The 'old' one is almost 2 years old but started going batty shortly after the first year was up. Glad i bought extended warranty with this one cuz it turned out to be 'lemon of the year.' Had 2 notices to fix it myself... from email so far, and first time i took it in after notice... it had not 1 but TWO burned out harddrives!!! 2nd time it was 'locking up' but BestBuy couldn't duplicate the problem in store, so i got it back - AFTER it sat in the store for 2 weeks or more... NOW it's making a very loud noise!!! Geek squad is very kind... but said it has to go in. Said it takes HP techs to determine lemon status, so who knows???

Meanwhile, ol' sherl sits at home with the trusty old HP desk version, but it is so-o-o-o-o-o slow! Ordered the new laptop from Comp USA... it just might be my new favorite store!

My 'old' laptop is pretty much top of the line for that year, 17" screen, etc.; the new one is smaller but 'big' in features! Delivery was cheap and should arrive 3-7 days from now. Will probably have it to play with before my HP comes home.

The brand? Acer
... and the OS is..... Windows XP!!!!
Oh yeah, baby!